Returns policy

Every piece is custom printed to order. All sales are final: no returns, no exchanges. Damaged or misprinted items are replaced.

Custom printed to order

Every piece in this store is custom printed for you after you place your order. Nothing sits in a warehouse waiting to be restocked or resold. Because your item is produced specifically for your order, it cannot be returned to inventory.

No returns

All sales are final. Because each item is made to order, we do not accept returns for any reason, including change of mind, ordering the wrong size, or disliking how a product looks or fits in person.

No exchanges

We do not offer exchanges, including size or color exchanges. Each item is printed once, for one order. Please check the size guide on the product page carefully before you buy - if you are between sizes, we recommend sizing up.

Damaged, misprinted, or wrong items

If your order arrives damaged, misprinted, or you received the wrong item, that is on us. Contact us within 30 days of delivery with your order number and photos of the issue, and we will reprint and reship your item at no cost. Because replacements are custom printed to order, please allow up to 30 days for your replacement to be produced and delivered. This is the only case where a replacement is provided.

Lost or undelivered orders

If your tracking shows no movement or your order never arrives, contact us and we will investigate with the carrier. Confirm your shipping address carefully at checkout - orders returned to us due to an incorrect address will need to be reshipped at your cost.

How to reach us

For any order issue, email support@nmstreetwear.com or reply to your order confirmation email. Include your order number so we can help you fast.